How to Rent an E-Bike in Chicago
From booking to riding in minutes. Our streamlined 3-step process gets you on a premium e-bike with zero hassle, whether you're a delivery driver heading to work or a weekend explorer hitting the Lakefront Trail.
3 Steps to Your E-Bike
We designed the rental process to be fast, secure, and entirely online. No phone calls, no paperwork, no waiting.
Reserve Online
Pick your rental plan—8-hour, weekend, or monthly—and choose your start date. Pay securely through Stripe checkout with any credit or debit card. The entire booking takes less than 2 minutes, and you'll receive an instant confirmation email with your reservation details.
Takes <2 MinutesSign Your Agreement
Right after payment, you'll receive a digital rental agreement via email through SignNow. Review the terms, then sign electronically on your phone, tablet, or computer. Your booking is officially confirmed once the agreement is signed—no printing or scanning required.
Sign on Any DevicePick Up & Ride
Meet us at our pickup location at 680 N Lake Shore Dr in Chicago's Streeterville neighborhood. We'll give you a quick safety orientation, hand over the bike along with your charger and lock, and you're ready to ride across Chicago.
Ride the Same DayWhat You Need to Rent
Make sure you have the following before your booking. We verify these at pickup to keep every rider safe and covered.
What to Expect
Everything you need to know about picking up and returning your e-bike in Chicago.
At Pickup
Your pickup experience at our Lake Shore Drive location is quick and thorough. We want you confident and comfortable before you ride off into Chicago traffic.
- Quick bike overview and controls walkthrough
- Charger and lock handoff (weekend and monthly plans)
- Safety tips for riding in Chicago, including bike lane routes
- Emergency contact information and support details
- ID verification and security deposit confirmation
Returning Your Bike
Returns are just as straightforward. Bring the bike back to the same Lake Shore Drive location, and we'll handle the rest.
- Return to 680 N Lake Shore Dr (same pickup location)
- Quick condition inspection of the bike and accessories
- $300 security deposit refunded within 48 hours
- Late returns incur prorated charges, so plan accordingly
- Return all accessories: charger, lock, and any rented equipment
About the Rental Agreement
Our rental agreement is a standard document that protects both you and us. Here's what it covers so there are no surprises.
- Standard rental terms including duration, pickup, and return expectations
- Insurance and liability information for the rental period
- Damage responsibility: normal wear is expected, major damage may be deducted from your deposit
- Theft protocol: file a police report within 24 hours and contact us immediately
- Sent via SignNow—sign digitally on any device in seconds
Cancellation & Refunds
Plans change, and we get it. Our cancellation policy is designed to be fair for everyone.
- 48+ hours before start: full 100% refund
- 24–48 hours before start: 50% refund
- Less than 24 hours: no refund (to protect against last-minute no-shows)
- Security deposit always refunded within 48 hours of return
- Questions? Contact us and we'll work with you
Still Have Questions?
We've compiled answers to the most common questions from Chicago riders. From bike specs to delivery driver tips, our FAQ covers it all.
What bike do you rent?
We rent the Big Sur Sport, a premium electric bike with pedal-assist up to 28 mph and a 30+ mile range per charge. Perfect for Chicago streets and the Lakefront Trail.
Can I use it for delivery apps?
Absolutely. Many of our renters use the e-bike for DoorDash, Uber Eats, Grubhub, and Instacart deliveries across Chicago. Check out our delivery driver page for earnings estimates.
Where do I pick up?
Our pickup location is at 680 N Lake Shore Dr in Chicago's Streeterville neighborhood, minutes from The Loop, River North, and Lincoln Park. Easy access to all major delivery zones.
Ready to Get Started?
Book your Chicago e-bike rental today. The whole process takes less than 5 minutes from reservation to confirmed booking.